Cancellation policy

​In the event of Cancellation of events 14 days or more away, the full amount will be converted to a raincheck applicable to any rental within the following 12 months. Any reservation for a tent will be non refundable with no raincheck. The deposit is non refundable. The Company reserves the right cancel an order at any time, for any reason, including but not limited to: severe weather conditions; a location that is unsafe or inaccessible due to doors, gates, slopes or steps; or if there is reason to believe that the Equipment and or its users may be in danger. If the Company cancels an order, damages will be limited to a refund of monies already paid for the rental. Any event that is paid for with less than 48 hours before delivery date is subject to a $100 rush order fee.